
How to Build Trust Between a Child and a New Caregiver
Helping children adjust to a new caregiver requires patience, consistency, and gentle routines that build trust, emotional security, and strong, lasting caregiver-child relationships.
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Chirisma Allem is a 32-year-old mom and a qualified Foundation Phase teacher who completed her honours degree in Learner Support. She is a facilitator at The Nanny Movement, where she helps parents and nannies build stronger, more respectful relationships. With a passion for communication and collaboration, Chirisma guides families through training and support that address unspoken expectations and boundaries. Her work focuses on creating nurturing environments where both caregivers and parents feel valued — ensuring children grow up surrounded by love, stability, and trust.
In modern households, the relationship between mothers and nannies is both essential and complex. While nannies provide indispensable support, mothers often navigate unspoken emotions and expectations. This dynamic is rarely discussed openly, yet it shapes family life in profound ways.
Expectations may involve boundaries, flexibility, emotional involvement, or even cultural differences, and when they remain unspoken, both sides can feel misunderstood or undervalued.
This matters because the quality of the parent–nanny relationship directly impacts the child’s well-being. A nanny who feels respected and supported is more likely to provide consistent, loving care, while parents who feel confident in their nanny’s role experience less guilt and stress. Yet, many families struggle to articulate these expectations, leading to silent frustrations and missed opportunities for collaboration.
This article explores the unspoken truths that shape the parent–nanny relationship. It highlights common areas of misunderstanding, the emotional labour carried by both sides, and the cultural and social layers that influence this dynamic. Most importantly, it offers practical insights into building transparency, respect, and partnership — ensuring that children benefit from a nurturing environment created by both parents and nannies working together.
Mothers carry the biological and emotional bond, often feeling the weight of responsibility. Nannies step into the intimate space of family life, offering patience, consistency, and affection. For the child, both are caregivers — which can blur the lines between professional duty and maternal love.
One of the most common unspoken tensions is the fear of competition. Parents may quietly wonder: “Does my child love the nanny more than me?” Meanwhile, nannies often suppress their emotions, loving deeply but never claiming ownership.
Practical Example:
A mother once asked, “How do I tell my nanny not to kiss my baby without offending her?” This highlights the delicate balance between affection and boundaries. At The Nanny Movement, we train both parents and nannies to navigate these sensitive issues with respect and open dialogue.
From the nanny’s perspective, questions often arise such as: “How do I tell the parents I’m unhappy about something?” Encouraging honest communication prevents resentment and strengthens trust.
Mothers wrestle with guilt for not being “present enough.” Nannies, on the other hand, carry invisible burdens: adapting to parenting styles, managing expectations, and navigating cultural differences.
Both sides negotiate respect and recognition but rarely express these feelings openly.
Best practice: Effective communication means clarity, consistency, respect, and active listening. This ensures alignment on childcare routines, discipline, and household values.
Practical Example:
A nanny may feel uncomfortable enforcing discipline if parents have not clearly outlined rules. Without guidance, the nanny risks being seen as too strict or too lenient, creating tension.
Cultural and social layers
Employing a nanny is often seen as a privilege, but it also highlights social and economic inequalities. Mothers may struggle with the perception of outsourcing care, and many admit how difficult it is to let go and allow someone else to look after their child.
Nannies, despite their vital role, are frequently undervalued or overlooked. Both women are bound by circumstance, yet united by the child at the centre.
A 2023 survey by the International Nanny Association found that over 60% of nannies felt undervalued in their roles, despite families relying heavily on their support. This statistic underscores the need for recognition and respect.
The healthiest relationships thrive on transparency:
Practical Example:
Families who hold monthly check-ins with their nanny report fewer conflicts and stronger relationships. These meetings allow both sides to discuss schedules, routines, and emotional concerns openly.
The relationship between parents and nannies is far more than a practical arrangement — it is a partnership that directly influences a child’s development and emotional well-being. When expectations remain unspoken, misunderstandings can arise, leading to frustration or feelings of being undervalued. However, when families approach this relationship with informed decision-making and professional support, the outcome is far more positive.
By setting clear boundaries, encouraging open communication, and respecting the expertise that nannies bring, parents can create a collaborative environment that benefits everyone involved. Professional guidance, such as training programs and structured dialogue, helps both sides navigate sensitive issues with confidence and respect. Ultimately, the value of transparency and partnership cannot be overstated. Children thrive when surrounded by consistent care, mutual respect, and shared love. Recognizing the importance of professional support ensures that the parent–nanny relationship is not defined by silent competition, but by cooperation — a foundation that nurtures healthier families and happier children.

Helping children adjust to a new caregiver requires patience, consistency, and gentle routines that build trust, emotional security, and strong, lasting caregiver-child relationships.

Nannies play a vital role in early childhood by providing safety, emotional support, routine, and developmental play, helping children aged 0–5 grow with confidence and security.

A professional nanny combines emotional intelligence, consistency, communication, and child development knowledge to provide safe, intentional, and meaningful childcare support.
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